Arrow Puzzle! is a puzzle game that does not require an account. This policy explains what information is processed by the app, why it is processed, how third-party services are used, and how you can contact us or make privacy requests.
Contact for privacy and support requests: abhi.shingala19@gmail.com.
The app may log events such as app launch, level start, level completion, failed level attempts, moves, perfect clears, settings changes, legal/support link opens, rating prompt display, ad load status, ad impressions, rewarded ad reward events, and remote config fetch status.
Crash reports and diagnostics may include app version, build number, device model, operating system version, crash traces, performance diagnostics, and error descriptions. This information is used to find and fix bugs.
When ads are enabled, Google AdMob may process device identifiers, IP address, app information, approximate location derived from network information, ad request data, ad impressions, ad interactions, and diagnostics to request, deliver, measure, and improve ads.
When Meta App Events is enabled, Meta may process app events, device and app information, identifiers where permitted, attribution signals, and diagnostics to measure ad campaign performance and improve attribution.
Completed levels, tutorial state, sound settings, haptic settings, notification prompt state, and ad pacing counters are stored locally on your device. We do not operate a user account system for this app.
If you email support, we receive the information you include in the message, such as your email address, device details, screenshots, level number, and issue description. Do not send sensitive personal information unless it is necessary for your request.
Arrow Puzzle! uses third-party services that may process information as described below. Their processing may also be governed by their own policies.
| Service | Purpose | Possible data involved |
|---|---|---|
| Firebase Analytics | Aggregate usage and gameplay analytics. | App events, device/app information, approximate region, identifiers used by Firebase. |
| Firebase Crashlytics | Crash reporting and stability diagnostics. | Crash traces, device/app information, operating system version, diagnostics. |
| Firebase Remote Config | Runtime configuration for legal links, ads, feature switches, and force-update settings. | App instance/config request data and diagnostics. |
| Google AdMob | Ad loading, delivery, frequency controls, measurement, and rewarded ad flow. | Ad identifiers where permitted, device/app information, IP address, ad request and interaction data. |
| Meta App Events | Install attribution, campaign measurement, app event analytics, and ad optimization where permitted. | App events, device/app information, identifiers where permitted, attribution signals, and diagnostics. |
| Apple UserNotifications | Optional local gameplay reminders. | Notification permission status and local notification scheduling on your device. |
The app may include ad and marketing SDK settings that can be controlled remotely. If the app requests App Tracking Transparency permission, tracking-related activity will only be enabled according to the permission state and applicable platform rules.
You can limit ad tracking and reset advertising identifiers through iOS Settings where available. You can also manage app-level permissions, including notifications, in iOS Settings.
Arrow Puzzle! may ask for permission to send local gameplay reminders. Notifications are optional. If you decline or disable notifications, the core game remains available. You can change notification permissions in iOS Settings at any time.
We do not sell personal information. We share or make information available only as needed to operate the app and the services described in this policy, including Firebase, Google AdMob, Apple platform services, and email providers used for support.
Third-party providers are expected to protect information consistently with their service terms, privacy obligations, and applicable law.
To request deletion of support messages or ask a privacy question, email abhi.shingala19@gmail.com.
Arrow Puzzle! is a general-audience puzzle game and is not directed to children under 13. The app does not require users to submit personal information. If you believe a child provided personal information through support, contact us and we will take appropriate steps to delete it.
We use reasonable technical and organizational measures to protect information processed through the app and support channels. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Information may be processed in countries other than your own by the service providers used by the app. By using the app or contacting support, you understand that information may be processed where those providers operate.
We may update this policy when the app, services, legal requirements, or data practices change. The effective date above shows when this policy was last updated. Material changes will be reflected on this page.
Email: abhi.shingala19@gmail.com
Support page: Arrow Puzzle! Support